The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why should I pay for no Trello service

PRETRE
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2020

Hi,

Atlassian has charged me 140 usd dollars but I have no current account.

I received a bill on the following e-address christellepretre@gmail.com and they debited my bank account. Previously I deleted my profile. Then I paid for a service that I cannot use. When I try to log in, there is a reply informing me that this e-mail address is not recognized??

Please cancel this bill and recredit my credit card.

Best,

Christelle Pretre

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Soumyadeep Mandal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 15, 2020

Hi @PRETRE ,

Welcome to the community!

As this is a case of billing, the community can't help you in this situation!

To solve your problem you have to contact Atlassian Support HERE

TAGS
AUG Leaders

Atlassian Community Events