Why is Trello desktop glitchy on Chrome?

[Doris]

I´ve been using Trello for a few years now, but lately it´s been glitchy on my Chrome web browser (and I haven´t added any new extensions that I didn´t have before). I´ve already tried clearing the cache, etc...my board loads, but when I try clicking cards or anything on it, nothing works (ex. I click on a card and nothing happens...ditto for menus). I tried using Firefox and it works fine. Any ideas?

[Torben_trello · Accepted solution]

Can you check if you observe the same issue in the incognito window of Chrome? That way, we could verify if it is not caused by any extensions or plugins.

If that is not the case, feel free to reach out to trello.com/contact with the version of Chrome and the error console, when you experience the issue. You can open the console by pressing Cmd+Opt+J (Mac) or Ctrl+Shift+J (Windows).

[Doris]

Hi Torben. Thanks for the reply. I also got an answer from a Trello expert on https://trello.directly.com and he suggested it might be a problem with an extension (adblocker). I tried adding it as a safe site and opening in a new incognito tab and it worked. I hope it continues to do so! *fingers crossed*