Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why do I get emails from different @Trello every time?

IThelpdesk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2025

When i recieve emails from Trello to our other system I get it from different email address every time. I get it from user+fixed string+random string@trello.com. I want to get email from user@trello.com.

The problem is that our other system creates a new user everytime it gets mail from a new email address.

Why is this and how can I fix it?

1 answer

0 votes
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2025

Hi IThelpdesk,

Welcome to the Atlassian Community! I hope you're enjoying Trello.

I noticed that you have a Standard subscription. Since we'll be discussing some sensitive information and assisting you with the troubleshooting process, I've opened a new ticket for you. Please wait for a response from us via email and reply to us there.

Thank you!

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events