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Why can’t I upload images from my photo gallery anymore?

Ken Spears
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2025

When I try to pull a photo from my gallery it just forms a small message cloud under the Add Photo with scroll area and nothing else. It used to take me directly to my gallery so I could pick a photo. Now it has changed. 

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2025

Hello, Ken

Welcome to the community.

Is this happen on IOS or Android? Can you upload a screenshot of what are you seeing so I can try to reproduce the same behavior? I just tried on Android and was able to select straight from the gallery after clicking on attachment

Kind Regards
Alisson
Trello Team

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