Why can't I import to Click Up from Trello?

[Herschel Neal]

I've followed the process lined out by Click Up, but it never works. I see this message when I go back to Click Up: Whoops! Couldn't retrieve your data. Please go back and try re-authing again or contact customer support.

[Felix]

Hey @Herschel Neal

I'm not really sure - we don't support ClickUp's importer or have any visibililty into what's going on inside it & the errors you're seeing - you might want to reach out to ClickUp's support team for this one!

Cheers,

Felix

PS: If you want to share why you're considering migrating your data, the feedback would be much appreciated! 🙏