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Why can I not stay signed in on my mobile app and my desktop app concurrently?

Laura Trevino
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June 20, 2025

I have Trello on my phone and on my computer, running windows 11. Everytime I try to log into one device, after successfully being logged in on the other device, the login screen tells me my username and password combination is incorrect. Subsequently, I have to recent my password every time I want to log into my computer or phone, which logs me out of my other device and starts this cycle all over.

 

I have been "resetting" my password to the same password for the last few iterations of this problem, so I don't understand how I could have an incorrect combination, unless the password reset page accepts passwords with characters that the normal login does not, which would cause this error. Help please!

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