The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why are linked cards from the same board marked with a red lock?

Marc Katsambis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 12, 2023

Since the recent visual update, the behaviour of my Board has changed.

Previously, if I linked to a card within a checklist of another card it would show me the cards title.

Now, all I can see is a red lock and obfuscated card title (URL only). See attached.

My board is a Private board for myself and I'm on the Free account type.

Would anyone know why this is now happening? Is it a settings issue? Or has Trello changed its visibility settings for Free users?

Screenshot 2023-04-13 at 8.01.22 am.png

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Jeison Araya Mena
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2023

I had same issue. I noticed that the red lock was shown on the browser only. When I use trello application from phone works perfectly.

To solve this problem in the browser, I just login again and it worked.

Derick Montague
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2023

Thank you!

0 votes
Derick Montague
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2023

This isn't an answer, but I noticed that to be true on my enterprise account, but not on my personal free account.

TAGS
AUG Leaders

Atlassian Community Events