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When a member updates a card, I get a message, but the update is not incorporated in the card

Rob Linssen
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 16, 2023

I get a message in my board, that a member of the board added something to a card. I can see in the message what was added. When I go to the specific card, the added content does not show, it is not updated. This is the same on laptop as on phone. What can I do?

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Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 17, 2023

Hi Rob! How are you?

That's a strange situation and would require more digging into this. But I see that you've already opened a request to support, so that's great as a further investigation can be done. 

Someone from the support team will contact you regarding this issue. :)

Rob Linssen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 18, 2023

Yes, thank you!

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