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We've had an ex employee close one our boards, how do we get that info back?

Nicole Maximilian
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October 31, 2024

One of our boards has been closed by an old employee, we need all of that information that was created. How do we re open that board if we don't have the administrator information?

1 answer

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Peter_DevSamurai
Atlassian Partner
October 31, 2024

Hi @Nicole Maximilian , I'm so sorry to hear that. 

1. You can upgrade to Trello Premium, you can reopen closed boards.

2. Or you can contact Trello support for assistance. But normally they cannot make administrative changes on your behalf, they can provide other solutions perhaps. You can find this article related to yours (https://community.atlassian.com/t5/Trello-questions/How-can-you-reopen-a-closed-board-if-you-re-not-a-board-admin/qaq-p/792678). 

I suggest you should have multiple administrators for each board. 

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