We lost a card...

[Tamer Shaylan]

Hii

we use trello. My account name and email adress 

Tamer Shaylan

newagetr@gmail.com

and we lost a card in Satis Pazarlama Project... How can I back. I checked Archive. but ı dont find. This card ise very important and I need your immediatly help.

BR and thanks.

Tamer Saylan

[ashu patel]

Hi @Tamer Shaylan,

Thanks for reaching out. If the card is missing and not in the archive, here are a few steps you can follow to try to recover it:

1. Check the Activity Log

• Go to the Satis Pazarlama Project board.

• Click “Show menu” (top right) > “Activity”.

• Look through the log to see if the card was accidentally deleted, moved to another list/board, or renamed.

2. Search All Cards

• Use the Search bar (top of Trello) and type in any keywords or content you remember from the missing card.

• This might help if it was moved to another board or list unintentionally.

3. Check Other Boards

• If you or a teammate accidentally moved the card to a different board, visit each board you're a member of and use * in the search to show all cards.

4. Card Deletion Note

Trello does not send deleted cards to a recycle bin. If a card was deleted (not archived), it cannot be recovered unless you have a backup (e.g., JSON export, third-party backup tool, or Power-Up like Backups for Trello).

5. Contact Trello Support

If the card contained very critical data and you believe it was lost due to a system issue or bug, reach out to Trello Support directly:
https://trello.com/contact
Include your board name, card title (if known), and any relevant activity timestamps.

I hope you're able to recover it quickly. Let me know if you'd like help drafting a support request or checking other locations.

Best regards,
Ashu Patel
Atlassian Community Contributor