Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Video Playback Orientation

INFO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2026

Anyone having issues with video playback rolling over 90* when expanded? I have been having this issues for months. Please help. 

 

https://youtu.be/Sg4_EpQZdEw 

2 answers

0 votes
INFO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026

Hola. Using chrome - original is landscape. Tried in portrait, same issue. Swapped to Edge and same problem. I reported this a couple of months ago, a week later worked fine for a bit. But now doing it again... 

 

Only happens when the video is blown up for viewing. Playback or not playing, does it every time. 

Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2026

I tested expanding the video for better viewing and was unable to reproduce the issue on my end. I tried this with two different files, a MOV like yours and an MP4, and both worked as expected.

Could you please let me know if the issue occurs with other video files or on other boards, or is it specific to this one board and video? Additionally, are there other users invited to the board, and if so, do they experience the same problem?

Thank you for your help in narrowing this down.

Like INFO likes this
INFO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026

Other users and same issue when used on same PC. Other cards in same board respond the same. I will attempt on a different PC and report back.

INFO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026

Just tried from a windows based tablet at the shop, same problem. 

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

Hi there,

I was trying to reproduce your problem, but I didn't have the same problem. 

I wonder if the issue is related to your browser or if it only occurs with a specific file or size. 

Could you try adding a landscape video and testing it? Also, test this video in a different browser. 

Let me know the results and we'll move from there. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events