Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to unlink board from Slack channel

John Kavanagh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2021

It tells me when I use the command `/trello unlink` 

This channel is not yet linked to a Trello board
 

Yet it is still posting notifications for my board.

Has anyone else encountered this issue?

1 answer

0 votes
Dan Ivory
Atlassian Partner
June 14, 2021

@John Kavanagh you might have the Trello Power-Up for Slack enabled that is sending messages to your Slack channel? Rather than the Slack App for Trello. Or visa versa. Confusing there are two ways to do this! Actually there are three...

You might also have some Butler automation commands/rules set up to send messages to Slack? https://help.trello.com/article/1198-an-intro-to-butler

Does that help? If its not that then might be some kind of bug/error... 

Dan

John Kavanagh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2021

Thanks @Dan Ivory !

I've the Slack App for Trello and when I go into the config it tells me the bot is in the channel that I want to remove it from but there is no setting to do so (and `unlink` doesn't detect it)

Dan Ivory
Atlassian Partner
June 15, 2021

Ahh ok, try this next @John Kavanagh 

From your Slack channel:

1. click the 'i' in the top right,

2. then click "more", 

3. then, "view apps X in this channel"

4. Then you can remove it from there using the "Remove" button"

Remove Bot from slack channel.png

Remove bot 2.png

 

Hope that does it! (I have some more Trello and Slack tutorials on here if you're interested).

Thanks, 

Dan

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events