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Unable to see my old boards using my same gmail ID i used to create atlassian account

Gurudatt
July 5, 2026

Unable to see my old boards using my same gmail ID i used to create atlassian account, Now in Atlassian it treats as a new account and i have lost all the boards i have created in Trello earlier. Any possible solution to recover all my boards Since i havent changed the email ID

1 answer

0 votes
Tomislav Tobijas
Community Champion
July 5, 2026

Hi @Gurudatt ,

I think for this you can reach out here: Atlassian Support: Pricing, Billing & Licensing > select Your Account > Log in issues and at the bottom select Need more help?

The support team should be able to check your account status and see if current account is potentially separated from the old one 👀

Cheers,
Tobi

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