Unable to login (again)

[krista]

Seems with the recent updates, No matter what I do I can not access my trello boards. I've tried resetting my PW, etc etc... no luck.

[Akriti Sagar]

Hi Krista,

Sorry to hear you're having trouble accessing your Trello boards — that sounds frustrating.

Here are a few steps you can try to get back in:

Clear Cache and Cookies or Try Incognito Mode
Sometimes browser caching causes login issues. Try logging in from an incognito/private window, or clear your browser cache and cookies.

Check Which Account You’re Logged In With
Trello now uses Atlassian accounts for login. If you have multiple email addresses or Atlassian accounts, make sure you're logging in with the correct one linked to your Trello boards.

Try This Direct Login Page
Use: https://trello.com/login
Then click “Log in with Atlassian” and follow the steps to reset your password again if needed.

Contact Atlassian Support
If none of the above works, the fastest way to resolve this is to contact Trello/Atlassian Support here:
https://trello.com/contact
Be sure to include the email address tied to your account, what troubleshooting steps you’ve tried, and any error messages you’re seeing.

Let me know if you need help figuring out which email your boards are tied to — happy to help further.

Best,
Akriti Sagar