I have returned from extended leave and went to log into my work Trello account, but I no longer have an authenticator app on my phone to get a code. I also have no recollection or record of an emergency recovery key.
I have searched endlessly to find a way to get back into my account (@katie_clayburn) but have been unable to find a solution. Logged into my personal Trello to ask this question - how can I get back into my work account or is it impossible!?
Thanks
Jayesh R
Thanks Jayesh.
Any specific actions my trello admin should take? They could only remove me when we looked (that we could obviously see).
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@Katie Clayburn
Kindly check if your account is not locked by accessing admin.atlassian.com or if not then contact https://trello.com/contact for help.
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