Trying to login but it saying not authorised

[Rebecca Brown]

Hi there

My client is having issues signing into Trello. When she tries to sign in, it comes up with a box that says she is not authorised with no option to type in a password. However, another colleague withing the same organisation has had no issues and can sign on straight away. Has anyone experience a similar issue and if so, how was this resolved?

Thank you!

Rebecca

[Gaurav Kataria]

It could be that their employer has blocked Trello for that user. They will need to reach out to their company IT admin.