Trouble accessing my Trello content - all disappeared

[Lamia Laacisse]

Hello, I have been away for more than 3 months, not using Trello and now back but all its content that I have created disappeared although my colleagues can still see the workspaces and content I created. Can you please "restore" my access? Seems like I kind of lost it...Thanks

[Brant Schroeder]

@Lamia Laacisse Welcome to the Atlassian community

Are you using the same account as before?  Is the workspace managed by your company?  If you said yes to both questions, then you should check with the admin of the workspace and have them add you again to it.

[Lamia Laacisse]

Yes, I am using the same account as before and I am the creator of the workspace... People I shared it with, can still view the content but I can't. Can you please help?

[Brant Schroeder]

@Lamia Laacisse is the email associated with the account a company email account?

[Lamia Laacisse]

yes

[Brant Schroeder]

@Lamia Laacisse i would suggest submitting a support issue to Atlassian.  If you are on a few plan then I can escalate the issue to Atlassian through the community.  They can look at the workspace and see what is going on.