Trelloapp and web not syncing

[Lisa Young]

We are having an issue with the Trello app & web not syncing boards. We tried updating our apps in the app store, logging out and logging back in and it’s still not working for multiple users. Has anyone had this issue and have a fix?

[Rodolfo Moreira]

Hi Lisa,

Welcome to the Atlassian Community!

It looks like you're experiencing a known issue that we're currently tracking. You can find the details in the bug report here: TRELLO-317.

To stay updated on this issue, please log in to your Atlassian account and click on Start watching this issue in the right panel of the bug report page. This way, you'll receive email notifications whenever our development team updates the ticket.

For more information on how Atlassian prioritizes bug fixes, you can read our Atlassian Cloud Bug Fix Policy.

If you have any questions about the bug report, additional information to share, or comments on our bug-fixing policy, please feel free to reach out!