Trello sidebar in Gmail not working

[Jill Simon]

The trello add on in Gmail that allows you to send an email as a card to a board is not working. I just get an error message (photo below) and when I click through i get a 404 message. Also does not work in an incognito window.....

[Suzie M]

Hi Jill, 

Thanks for your message!

It seems you are running into an issue that is being tracked in the following bug report here: https://jira.atlassian.com/browse/TRELLO-1608

I would encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when our development team updates the ticket, you'll be notified via email. 

For further information about how we track and fix our bugs, you can review the Atlassian Cloud Bug Fix Policy

As a workaround, if you're looking for ways to create cards directly from your inbox, you can try out our email-to-board or email-to-inbox feature explained here: Create cards by email

Thanks for your patience while we investigate this issue! 

[Caity]

Hi all! This issue has been resolved. If you're not seeing a fix, please follow these steps:

1. Uninstall the Trello for Gmail add-on
2. Re-install the Trello for Gmail add-on
3. In Gmail, do a hard refresh of the browser tab: shift + ctrl (cmd on Mac) + R

[Caity]

Hi all! The fix for this issue is in progress; you can follow along with any updates by watching this issue: https://jira.atlassian.com/browse/TRELLO-1608

[Neil]

I have the same problem.  Is there now a fix?

[Jhail Chacón]

Hi, I have the same problem

[Lisa Kath]

me too!