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Trello sidebar in Gmail not working

Jill Simon
May 27, 2026

The trello add on in Gmail that allows you to send an email as a card to a board is not working. I just get an error message (photo below) and when I click through i get a 404 message. Also does not work in an incognito window.....

Screenshot 2026-05-27 at 7.58.50 PM.png

2 answers

0 votes
Jhail Chacón
May 27, 2026

Hi, I have the same problem

0 votes
Suzie M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2026

Hi Jill, 

Thanks for your message!

It seems you are running into an issue that is being tracked in the following bug report here: https://jira.atlassian.com/browse/TRELLO-1608

I would encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when our development team updates the ticket, you'll be notified via email. 

For further information about how we track and fix our bugs, you can review the Atlassian Cloud Bug Fix Policy

As a workaround, if you're looking for ways to create cards directly from your inbox, you can try out our email-to-board or email-to-inbox feature explained here: Create cards by email

Thanks for your patience while we investigate this issue! 

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