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Trello logging me into the wrong account

Will K
June 29, 2026

This question seems to have been asked before but not answered.

Logging into Trello w/my work email - yet I am being prompted to create a new account when using my same work email and same password.

Takes me an account with none of my previously created boards. This is a paid account.

Thanks in advance.

1 answer

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Will K
June 29, 2026

Issue resolved with sys admin assistance.

Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 9, 2026

Thanks for confirming Will that everything is sorted now!

If any other questions pop up or if you need a hand with anything else, feel free to reach out.

Thank you !

DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

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