Trello icon on my taskbar

Hi everyone,

I noticed a strange behavior with the Trello desktop app on Windows. The Trello icon on my taskbar is much narrower than other applications.

For example, Spotify, Notepad, and File Explorer buttons display wider labels, but Trello only shows a very small button with the text "Trello". This makes it look inconsistent with the rest of the taskbar and slightly harder to recognize when multiple windows are open.

Expected behavior:
Trello should have a similar taskbar button size as other applications or display the window title properly.

Actual behavior:
The Trello taskbar button remains unusually narrow.

Screenshot attached for reference.

Bez tytułu.png

Has anyone else experienced this issue? Is there a setting in Trello or Windows that controls this behavior, or is it a known bug?

1 answer

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Hi @Artur Jężak , welcome to the Atlassian Community!

Since the board names were displayed in the taskbar until about a week ago and your Windows taskbar settings have not changed, this now suggests a recent Trello desktop app regression rather than a Windows configuration issue.

As a final local check, completely close Trello, restart Windows, then open Trello and select Help → Reset local data. If the behavior remains, reinstall the latest version from the Microsoft Store. I could not find a documented Trello setting that controls the title shown on the Windows taskbar.

If it still displays only Trello, report it with the Trello app version, Windows version, screenshot, and the approximate date when board names stopped appearing. Atlassian provides the steps in its desktop app troubleshooting guide and bug reporting guide.

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Thank you for your message @Germán Morales I verified the settings, and they are already configured as you described, but the board names still do not appear.

They were displayed correctly in the taskbar until about a week ago, so this appears to be a bug rather than a Windows taskbar setting. Please report this to the relevant team for investigation.

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Thanks for confirming, @Artur Jężak . Since the board names were displayed correctly until about a week ago and your Windows taskbar settings have not changed, this now suggests a recent Trello desktop app regression.

As a final check, please completely close Trello, restart Windows, then use Help → Reset local data. If the behavior remains, reinstall the latest version from the Microsoft Store. Please also add your Trello app version and Windows version to the thread, as those details will help investigate the change.

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@Germán Morales

I reinstalled the Trello app according to your instructions, but unfortunately the issue still persists.

I am also attaching a screenshot below showing how the taskbar looked before the problem occurred, when the board names were displayed correctly.

obraz (1).png

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Thanks for confirming and for completing the troubleshooting steps. I have requested assistance from Atlassian Support on your behalf. A Support Engineer will review the case and respond in this thread.

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Hey @Artur Jężak @Germán Morales
Thanks for reporting this issue.
We have identified this as a bug for the Trello desktop app, and reported it to our product teams via this public report: https://jira.atlassian.com/browse/TRELLO-1852#

Please note: As of right now, we don't have an ETA on when this fix will be released, as it depends on various factors such as the team’s backlog and the complexity of the bug itself. That being said, with the link I sent above, you should be able to watch this issue by clicking on Start watching this issue.

For further information about how we track and fix our bugs, you can review the Atlassian Cloud Bug Fix Policy

Thanks

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Like • like this

Great, thank you so much @Germán Morales @Rishabh S !

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Trello icon on my taskbar

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