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Trello - deactivated account

Stephen Olafson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 28, 2024

I want to activate an account for someone returning from leave. It appears their account. was deactivated and deleted. Using an activation link does not work as it says there is a deactivated account under the same email address. 

We are on a free account, an admin managed account, but we don't know who that manage is. 

 

Please advise on a solution... thanks so much!

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2024

Hello, Stephen

Welcome to the community. Since this will requires more details such as emails and more data that could be sensitive, could you please open a request directly with the support team? https://support.atlassian.com/contact/#/

Kind Regards
Alisson
Trello Team

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