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Trello cards and automation

Davetta Vaughn January 4, 2022

I created an automation command but when the cards appeared it had the incorrect date on the card and the reminder was on the incorrect day? How do I fix? Note: the cards have already been published for the week.

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Hannah Humbert - Simpla Workflows
Community Champion
January 4, 2022

Hi @Davetta Vaughn ! Welcome to the community :) Potentially your Butler time zone is incorrect? Are you able to send a screenshot of the command you created? 

Davetta Vaughn January 11, 2022

@Hannah Humbert - Simpla Workflows I removed and recompleted the automation. That worked now today was supposed to create a new card and I dont see it? Not sure what I am doing incorrectly.

Hannah Humbert - Simpla Workflows
Community Champion
January 11, 2022

Did you check your Butler timezone? Are you able to send a screenshot of your command?

Davetta Vaughn January 11, 2022

@Hannah Humbert - Simpla Workflows Yes the timezone is correct because the reminder was sent appropriately. 

Now I found that the new cards are created were shifted all the way to the right and not listed above the previous week. Not sure what happened.

Hannah Humbert - Simpla Workflows
Community Champion
January 11, 2022

@Davetta Vaughn I'm not able to help much without seeing what the command looks like. If you're not able to send a screenshot, you can just paste the text here.

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