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Trello card drag behaviour changed

Andy Lawson
Contributor
October 11, 2023

This morning I've noticed that the card drag behaviour has changed:

  • Previously, I was able to drag a card into the clear space under the last list item and the GUI would "snap" the card to the list.
  • When I release the mouse button, the card would move to the bottom of the snapped list.
  • Now, the card does not snap to the list unless I position it over a card already present in the list.

Questions for Trello support:

  1. Is this change reproduce-able at your side?
  2. Is this change by design?

Thanks!

1 answer

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Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2023

Hi @Andy Lawson! Thanks for writing in! We are indeed making some infrastructural improvements to drag-and-drop, and it appears this is a bit of an unintended casualty of that work. I'll look into whether it's possible to restore this functionality — thanks for the feedback, and sorry for the disruption!

Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2023

Hey @Andy Lawson, good news — we've just merged a fix for this issue that should restore this functionality. The fix should go out in a version sometime tomorrow. Give it a spin next week and let us know if you notice anything else. Thanks again!

Andy Lawson
Contributor
October 12, 2023

Thanks for the response @Raymond Wang :)

I'll keep and eye out!

Andy Lawson
Contributor
October 15, 2023

Hi Raymond,

Functionality seems restored now - thanks!

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Nicole Pelosi
I'm New Here
I'm New Here
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October 23, 2023

My drag and drop is not working.  It's so cumbersome to move a card and I can't remember the spot number to move it too and it takes me twice as long to move.  PLEASE put bag the drag and drop feature!! It's one of the reasons I use Trello

Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 23, 2023

Hi @Nicole Pelosi, we certainly did not remove the drag-and-drop feature from Trello, so that's odd that you're experiencing this. Can you give us more information about what's going on? For example, what browser are you using? Since that sounds like a serious issue, please consider writing a support ticket for faster assistance: https://trello.com/en/contact#/

Nicole Pelosi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2023

Thank you for getting back to me.  I don't know if it was just a weird glitchy thing, but after I restarted my computer, that feature was working again!  Thank God!  I love it!  

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