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Trello board suddenly closed. Only the admin can reopen.

johanna
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August 25, 2025

I am trying to open a board that I am a member of, and I am getting a message that the board was closed and only board admins are able to open but that Admin no longer works for our company. How can I become the admin of the board and reopen it?

Please help!!! 

Thank you!

Johanna

Screenshot 2025-08-25 080816.png

1 answer

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Michelle Porterfield
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August 25, 2025

Just had the same error this morning on my content board. Big problem. This is my first issue and need to post for help. I need it as do you. I assume we just have to wait on an admin to help? 

johanna
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August 25, 2025

That's what I suspect. I wasn't able to find any other way of communicating with someone. 

Like Sakshi Verma likes this
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2025

Hi @johanna , Welcome to the community!

I will check the board and will send you an email shortly to confirm if everything is working fine.

To explain what exactly happened, the admin account was deleted due to inactivity, which led to the closure of the boards.

@Michelle Porterfield  , I think I already answered your questions on other post, and you were able to reopen the board.I'm just tagging you here to explain what exactly happened.

Thank you so much and I will get back to you, Johanna over the email.



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