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Trello appears to be having more outages recently. What has changed?

Susan Thomas
December 18, 2020

Trello has had at least 3 significant outages this month, which is 3 times higher than their typical months.  Has something changed to cause this uptick in outages?

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Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2020

Nothing has changed to cause these outages, but yes it’s way higher than we’d like it to be. (The partial outage today wasn’t the Trello servers but was related to Amazon and how it routes our traffic). 

We have put in a project to increase our reliability. That will affect how quickly we can roll out new features but we think it’s important to do. 

As you probably have noticed (by noticing the downtime) our normal reliability is super high and we’d like to continue to hold that bar. 

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