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Trello app error at login - browser support

P. van Ooijen
P. van Ooijen
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September 4, 2024

Hi,

I have problems login in to the app on a windows computer. ( Before my vacation there was no problem, i came back and i get te next error: 

 

The current browser is not supported, please use Microsoft Edge, Internet Explorer, Chrome or Firefox 91+ to access this application.

Our IT is unable to find the problem.  Actions they did (i do not know all the actions) was remove chrome and use Edge ( latest version) upgrade windows to windows 11. They tried much more but cannot find the issue. Hope someone can help me out.

I am now using the web version but prefer the app.

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Augusto Lisboa
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2024

Hi, There!

Can you double-check the steps on the doc "https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/"?

This includes deleting Trello local data, reinstalling de app, etc.

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Trello
Trello
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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AUG Leaders

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