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Trello account access issue

JBI October 28, 2025

My Trello account was linked to my school email address, but it has been deactivated by the school since I’m no longer a student.
As a result, I no longer have access to the authentication emails required to log in to Trello. Could you please help me transfer this account to a new email address?

1 answer

1 vote
Tansu Akdeniz
Community Champion
October 28, 2025

Hi @JBI 

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

The Trello team cannot change the email address associated with your account.

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