Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Trello Standard billing details nowhere to be found

Hubert November 23, 2023

I looked everywhere, followed official docs, but can't find billing information anywhere.

2 answers

1 accepted

2 votes
Answer accepted
Ste Wright
Community Champion
November 24, 2023

Hi @Hubert 

Do you mean reviewing your billing information? If yes, this help page should help locate that: https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

If you don't see these options - are you a Workspace Admin? You'll need to be one to see billing information.

Or do you mean pricing information? If yes, check out: https://trello.com/pricing

Ste

Hubert November 24, 2023

Hi Stephen, thank you that was very helpful. I would never figure that I need to go to url /trello.com/[workspacename]/billing...

Like Ste Wright likes this
Ste Wright
Community Champion
November 24, 2023

No worries!

There's also instructions on that page of how to get there without URL modification :)

  • Click the Workspaces dropdown option from the top navigation bar

  • Select the Workspace

  • In the sidebar, click "Settings"

  • From the dropdown options, click “Billing”

Ste

Hubert November 24, 2023

This one did not work – could not see Billing dropdown at all. Just FYI :)

Ste Wright
Community Champion
November 24, 2023

Hi @Hubert 

Another option I found was...

  • Click Workspaces on the top navigation bar
  • Select your Workspace
  • On the left-hand menu, select Workspace Settings
  • Select Billing from this new dropdown menu

I also found this worked...

  • Go to the main home page
  • Expand the list under your Workspace (using the down arrow (v))
  • Select Billing from this list

Note: Billing is only an option if the Workspace is not on a free plan

Ste

Hubert November 24, 2023

I beg to differ, I could not replicate these steps...Screenshot 2023-11-24 at 09.42.09.png

Hubert November 24, 2023

Screenshot 2023-11-24 at 09.46.22.png

Ste Wright
Community Champion
November 24, 2023

Strange!

Well, at least there's a workaround on this occasion :)

Ste

Like Hubert likes this
Hubert November 24, 2023

Indeed! Thanks again for your help!

Like Ste Wright likes this
0 votes
Matthias Gaiser _K15t_
Community Champion
November 23, 2023

Hi @Hubert,

welcome to the Atlassian Community.

Are you looking for the pricing overview of the various plans? You can find them here:

https://trello.com/pricing

The Standard edition is right now $5 per user & month for annual payments.

Cheers,
Matthias. 

Hubert November 24, 2023

Hi Matt, I meant to edit my billing information inside Trello. I would never figure that I need to go to url /trello.com/[workspacename]/billing...

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events