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Trello Slack Integration Responds Very Slowly

Taylor Frank
Taylor Frank
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September 20, 2018

Not sure if this is an issue on the Slack side or the Trello side.  When I am configuring my Slack integration, it's incredibly slow to respond... Like, times-out slow.  I have 12k+ users and growing on an Enterprise account and cannot afford for them to be experiencing this.  Anyone work through a similar issue who can share some knowledge?

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Teddy
Teddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2018

Hi Taylor!

 

We'd be glad to help you troubleshoot this. Can you please reach out to us directly at https://trello.com/contact?

 

Please let us know if it is the Trello app for Slack, or the Slack Power-Up in Trello that you are having trouble with as well!

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Taylor Frank
Taylor Frank
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September 24, 2018

The issue is with the Slack Power-up.  I have submitted the issue to the Trello Support queue.

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Trello
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