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Trello Slack Alert sent as User not Trello[APP]

Ailleen
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May 5, 2021

Hi. So we have a few Trello boards(same workspace) connected to slack but we receive different types of alerts from them. The other boards are sent as Trello[APP] and some alerts are sent as Me. So it's instead of Trello announcing the alert, it appears as me announcing.

Hope someone can help me out 🙏

Screenshot 2021-05-04 191827.jpg

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Dan Ivory
Atlassian Partner
May 10, 2021

Hey @Ailleen 

I think you need to change this setting in Butler so it sends them as Butler rather than you. 

Screenshot 2021-05-10 at 10.22.45.png

Ailleen
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July 1, 2021

Hi Dan! Thanks for this. We figured out it had something to do with account permission. 

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