Thumbnails of attached Dropbox files?

[Ed Lomas]

Hi. We're using Trello in an office where we're linking cards to folders on Dropbox, and we'd like to see thumbnails of the files within those folders when we 'turn over' a card. When I create a card myself, this works and I can see the files.

But when a colleague creates a card and attaches a Dropbox folder, if I 'turn over' that card I get a never-ending "Loading..." message and a link saying "Open folder in Dropbox". This is what everybody else is also experiencing - their attachments work but everybody else's don't. So as a team we're really not getting the full benefit of the Dropbox integration.

Does anybody have any ideas why this might be and how we could fix it? Much appreciated!

[Caity]

Hi Ed,

I'm going to look into this with our engineering team and will let you know when we have some more information for you.

[Caity]

Hi Ed,

I checked on this with our team, and it turns out that this is a limitation of the latest version of the Dropbox API. We're working with them to get this sorted out!

[Ed Lomas]

That's great - thanks for the explanation! Looking forward to the fix. :)