Hi i wanted to make an inquiry on the licensed users, i have paid the user's fee based on annual billing method, however, if i remove the user license now, what will happen to the billing part? will the excessive amount be refunded, or be convert into credits balance?
Look at this
https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/
you can also write to trello support
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