Sync issues with new boards

[Rah Romero]

Hi,

I recently created new boards and am having sync issues. None of the changes on the board/cards are being saved.

This issue started this week. What could I be doing wrong? How can I fix this issue?

Thanks!

[Alina Kurishko]

Hi Rah, 

Welcome to the Atlassian Community! 

If I understand your post correctly, this issue occurs when you access your boards from different devices; is that right? Could you specify whether it happens when you use Trello in your browser, via the desktop app on your PC, or the Trello mobile app? 

This problem usually appears when there are some connection issues. Have you noticed any connection interruptions when using Trello? Also, do you use any VPN software on the device in question?

I'd also recommend trying out the troubleshooting steps from these articles:

• If the issue occurs on your iOS device: https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/
• If the issue occurs in your browser: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

Let me know if this helps!

Alina | The Trello Team