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Subscription payment renewal denied

Irene_Mireles
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2020

Hello Trello.com,
I am trying to contact your billing department regarding payment for Trello.com, Atlassian that was declined by our accounting office.
I am logged into Trello.com, Atlassisan but I am not able to locate invoice for payment processing.
Thank you,
Irene

2 answers

0 votes
Erica Moss
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2020

@Irene_Mireles Hey, Irene! I have removed some of the private info in your post, as this is a public forum. You should re-visit https://trello.com/contact#/ and select "Ask Trello Support" for billing questions. Thank you!

0 votes
Iain Dooley
Community Champion
June 12, 2020

@Irene_Mireles Hey! This is the community forum, so you should go back to trello.com/contact and jump through all the various automated response hoops until you get to the real contact form and send them a note through that. I'll also drop the team a line in the chat channel.

It would also be a good idea to remove any sensitive/personal information from your post since this is a public forum, indexed by Google. Thanks!

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