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Evgenii Yavtyshenko
Evgenii Yavtyshenko
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August 27, 2026

I'm trying to pay for a subscription and ran into a problem.
Instead of upgrading one workspace, they're trying to charge me for two workspaces.

Marketing-Squad-Billing-Trello-08-27-2026_12_44_PM.png

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Tomislav Tobijas
Tomislav Tobijas
Community Champion
August 28, 2026

Hi @Evgenii Yavtyshenko ,

From the screenshot, I can see you have 1 workspace member (guessing that's you?) and one multi-board guest, which is, in billing terms, treated the same as a workspace member.

You can follow the instructions here, Multi-board guests to check that out and potentially remove that user or convert it to a free single-board guest. 👀

Cheers,
Tobi

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Trello
Trello
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

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