Start Premium button is broken

[Liran Levi]

"Start Premium" button doesn't do anything. tried to CTRL + F5, and leaving the website for a few hours and coming back but nothing helps.
any ideas ?

[Steve Ronderos]

Hi @Liran Levi , 

Apologies for the confusion. It looks like you're trying to claim the reward for a workspace where you are not a member. 

Your options right now are to accept the reward on a workspace where you are a member or to ask the board admin to make you a full member of the workspace. If you do join the workspace then you'll be able to share your reward with the other members of the workspace!

We're working on improving the messaging for this situation. Thanks for reporting the issue. 

[Liran Levi]

I'm an admin in this workspace.

[Steve Ronderos]

Hi @Liran Levi ,

We released an improvement for this case yesterday that allows you to request membership if the current board is in a workspace where you are not a full member.

Once you have joined the workspace you will be able to claim the reward. 

 I've asked our support team to reach out with more details. You should have an email with some more details.

Thank you for sharing Trello!

- Steve

[Nikola Perisic]

Hello @Liran Levi 

Open your development console in your browser. Click on Start Premium again, do you get any errors?

[Liran Levi]

[Nikola Perisic]

Do other users get the pop-up as well? Are you the only one impacted?

[Liran Levi]

What do you mean?
i've sent 3 ppl the referall link, they created 3 new accounts, and i'm trying to start my Preimum and it won't work for me.

[Nikola Perisic]

@Liran Levi 

Please refer to @Steve Ronderos ' answer. Thank you.