Hi Liam,
Welcome to the community! It is definitely frustrating when a core organization tool like sorting stops working, especially if even the manual trigger isn't responding.
Since there isn't a global outage reported for sorting right now, this might be a specific "UI hang" on your board. Here are a few things you can try to fix it:
1. The "Force Refresh" (First Step):
Sometimes Trello’s local cache gets confused about card positions. Try a Hard Refresh by pressing Ctrl + F5 (Windows) or Cmd + Shift + R (Mac). This forces the browser to re-download the board state from Trello's servers.
2. Check for "Filtered" Views:
Do you have any filters active (keyboard shortcut "F")? If you are filtering by label or member, sometimes the sorting logic behaves unexpectedly because it's trying to manage hidden cards. Clear all filters and try sorting again.
3. Try the "Menu" Sort instead of the List Header:
Instead of clicking the list header (if you were doing that), try:
Clicking the three dots (...) at the top of the list.
Selecting Sort by...
Choosing Due Date.
Does it give you an error message, or does it simply do nothing?
4. The "Incognito" Test:
Open Trello in a Private/Incognito window. If sorting works there, it’s likely a browser extension (like an AdBlocker or a Trello-specific Power-Up) interfering with the script that handles card movement.
5. Check "Automation" Conflicts:
Do you have any Butler (Automation) rules that move cards based on due dates? Sometimes a background rule can "fight" against your manual sort, instantly moving cards back to their previous spots.
If none of these work: Could you please check if this is happening on all boards or just this specific one? If it's just one board, moving a card to a different list and back can sometimes "reset" the list's sorting index.
Let us know if the Incognito test reveals anything!
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