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Setting Billing Option to Monthly

Larry Salgado
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 2, 2025

Hello,

 

I’m at the end of my free trial and would like to activate premium subscription at a monthly billing rate.  It seems that annual is the default and I am struggling to select monthly on my iPhone on browser interface.

Help posting indicates that an account that has been established with annual billing requires workspace to be canceled and downgraded.

do you recommend that I cancel my free workspace and start over to get set up with monthly billing?

 

thanks for sharing any related experience.  It’s too bad support directs me here first.

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2025

Hello, Larry

You can open a request directly with the billing team at https://support.atlassian.com/contact/#/

Kind Regards

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