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Saw pop up to extend trial to 30 days if I put in my credit card information

Nathan P
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 22, 2026

I saw a pop up or email somewhere that said I input my credit information to my account, my trial period would be extended from the normal 14 days to 30 days. But when I input my card info, it just made me subscribe to Premium without that 30 day option extension. 

I would really like to test out Trello a little longer, so if it's possible to help extend this trial to 30 days, it would be incredibly helpful. Thank you.

1 answer

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1 vote
Arkadiusz Wroblewski
Community Champion
June 22, 2026

Hello @Nathan PP,

Please contact Atlassian billing support here https://www.atlassian.com/company/contact/purchasing-licensing#/ 

We, as community members, cannot process or answer your request.

Best,

Arkadiusz 🤠

Nathan P
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2026

Hi Arkadiusz, Thank you, I'll reach out to them. 

Best,
Nathan

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