I am the site administrator for my Atlassian organization. I am attempting to use the Atlassian Rovo MCP server connector with xAI Grok (console.x.ai / grok.com).
All user-facing configuration steps have been completed successfully on both the Atlassian and xAI sides:
It specifically tells me when setting up the connector that it has completed successfully in Grok after I click on the Atlassian page that pops up and asks me to grant it access for my domain.
Despite the above, every tool call from Grok (specifically trello___getAccessibleAtlassianResources and trello___atlassianUserInfo) continues to return the identical error:
“We couldn't verify your connection settings. Please contact your administrator for assistance.”
This error persists after multiple re-authentication cycles and a full wipe/re-add. Front-end configuration on both platforms appears complete and correct. The failure appears to be occurring in the backend token verification / resource handshake between xAI and Atlassian.
Can anyone help point me in the right direction?
I have attempted to inspect organization-level connection state, any cached tokens, or policy that may be blocking the verified Rovo MCP integration with the console.x.ai / grok.com domains. As this is a Free-plan workspace I do not appear to have access to the deeper organization controls or the ability to open a formal support ticket.
Thanks in advance to anyone who takes the time to read through this and attempt to help,
Josh