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Reset Password in specific situation

Carolina Teixeira
Carolina Teixeira
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October 26, 2017

Dear Trello team,

 

I created an account as

caroline@branca-lisboa.com.

Got a password.

In the meantime my email address naming was changed to 

carolina@branca-lisboa.com.

So now, when, as caroline@branca-lisboa.com, I request a link to reset password, the email never gets to me because the last letter of my name changed.

 

Can you help?

Thank you so much for your feedback.

Carolina TEIXEIRA

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Zach L'Anglois
Zach L'Anglois
Contributor
October 26, 2017

Have you tried logging in with caroline@branca-lisboa.com and going to this page to change your email address?

Trello Account Management

There should be a link on there to "Change Email..."

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Carolina Teixeira
Carolina Teixeira
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October 26, 2017

my problem is that I dont remember my password so I cant login... even with caroline@branca-lisboa.com ... I tried 3 or 4 logical passwords with no success...

Could you maybe reset my password via another account of or group, the manager of Trello's group, marco@branca-lisboa.com ?

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