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Request for admin account access recover

Branden Zett
I'm New Here
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November 25, 2025

My boss has lost access to his account. He doesn't remember the email or the password. when he tries to log in its sending a 6 widget Code to a email he doesn't have.   

Account info is for [NAME] [USERNAME] 

Other members are myself [NAME] [USERNAME] and [NAME] [USERNAME].

Our new address is [ADDRESS]  / Phone number [PHONE NUMBER].   

We kindly request guidance on verifying ownership and restoring admin access.

 

(Personal information was redacted from public view by moderator)

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2025

You can recover the account by following the directions here https://support.atlassian.com/trello/docs/recovering-your-trello-account/

If the email address is no longer valid, then it would be best to create a new account

 

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