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Recuperar acceso a mi cuenta

Daniel Casares Rodriguez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 31, 2023

Buenas tardes,

No tengo acceso a mi cuenta de trello, no es desde este correo, he tenido que crear esta cuenta para poder escribir. Me dice que no tengo permisos.

Cómo recupero mi cuenta?.Screenshot_2023-08-31-17-50-25-407_com.android.chrome.jpg

2 answers

0 votes
VM April 10, 2025

Hola, tengo el mismo problema que todos en este hilo, ¿por qué desactivan las cuentas? he tenido que crearme un nuevo usuario con otro correo para pedir que me devuelvan el acceso a mi anterior board de trello.Captura.PNG

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2023

Hi Daniel, 

I'm using translation services to respond to you, 

Could you open a ticket at www.trello.com/contact mentioning the original email you'd like to log in at? 

If you have the board's link you used to work on, please, send the link as well. We can track which account is linked to a board's URL.

Daniel Casares Rodriguez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 3, 2023

Muchas gracias Theodoro!!!, Voy a abrir un ticket.

Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2023

Gracias! :)

Diana Salud
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 30, 2024

Hola! Tengo el mismo problema, pero no puedo abrir un ticket, no me da la opción de abrirlo, solo me manda a artículos que no me resuelven nada, tengo el link de mi board y al pedir acceso al board con un correo nuevo, me dice que pedirá acceso pero no me llega ni un correo sobre ese acceso, por favor ayuda!

Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 31, 2024

Hi Diana, 

I'll need some PII information, so we must handle this request in a ticket. But don't worry, I'll open a ticket on your behalf and we can work on your case together. :)

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