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Receiving an "Something went wrong" message

Kim Durrell-Jones
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 2, 2026

Hi there, 

 

I went on maternity leave for 5 months and have returned this week and cannot access previous boards. 

 

A message "Something went wrong. We’re having trouble sending your access request. Please refresh the page and try again." is receievd when trying to access the trello board and when trying to join an invite link it says that "User already has a membership"

 

Please help? 

1 answer

1 vote
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 2, 2026

Hi @Kim Durrell-Jones ,

Could you please help with the Trello board name you are trying to access?

Kim Durrell-Jones
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 2, 2026

Hi there, it is "qc-scheduling-board-2025". 

 

Thank you.

 

Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2026

Hi @Kim Durrell-Jones ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

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