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I have a recently closed trello board, my wife's the one creating the board. I have tried both my wife's email (I think both created on pre-Atlassian account), but both listed as new accounts and don't have the said board. Is it possible for me to know which email is created a board while I'm only a regular member to a board (not admin.) Thank you.
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May 21, 2026 edited
Hi Lia, :) Hope you are doing well, Welcome to the community!!
I checked the board logs and saw that your previous admin account was deleted, which is why the board was closed.
Creating a new account with the same email results in a different account, so you couldn't recover the original board. To resolve this issue, I have now promoted another member, @wynst. Please contact them and ask to reopen the board using this link: https://support.atlassian.com/trello/docs/reopening-a-closed-board/. Once reopened, they can add you back to the board.
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