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Problems with syncing Trello boards

Alina
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July 29, 2024

Hi,

 

I've been using Trello for almost a year, and my team for several years. Recently however, we've all been having problems with syncing our Trello boards. I have also found that data that I input into a specific board goes missing and is not recorded.

This is causing a lot of problems, can you please advise what to do? It does not have anything to do with loss of internet etc.

 

1 answer

1 vote
Seon Shakespeare
Community Champion
July 29, 2024

Hi @Alina,

Welcome to the community!

Here are some things to try:

  • Clear your browser's cache and cookies.
  • Temporarily disable any Trello Power-Ups or integrations.
  • Disable any browser extensions you're not using.
  • Check the number of members and guests on the affected boards. A very large number of users could impact performance.

I found this community post might have some helpful insights: One of my boards won’t sync 

If the problem persists, it might be worth reaching to Trello Support

Hope this helps!

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