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Problems with existing labels?

Tammy B
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July 3, 2026

I have been using trellis for years. The labels that I created have disappeared on each card. But if I go into settings to see labels they are there. It's like the label field on each card is empty, it won't open. 

1 answer

0 votes
Tomislav Tobijas
Community Champion
July 4, 2026

Hi @Tammy B ,

Are you experiencing this on web/browser app, or on the mobile app (or on both)? Also, are there any other users who are seeing the same thing?

What you could try/check is using an incognito window/mode and maybe try switching to a different browser to see if you're seeing the same thing there. 
If so, can you check card history (activity) to see if there's anything stated there? 👀

Cheers,
Tobi

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