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Problem with access to the board in the free plan

Hrysenko Svitlana
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 2, 2025

 

 

When selecting to add a user, it indicates that there are 9 free spots available, but when you try to add a participant, an error appears stating that there are no available spots.

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1 vote
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2025

Hey @Hrysenko Svitlana - welcome to the Community!

Collaborator limits are applied at the Workspace level, not at the board level. I recommend reading through https://support.atlassian.com/trello/docs/workspace-user-limit/

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