Premium trial unavailable for Standard Workspace

[Anastasiia _Theia_]

Hi, our Workspace “Lira” is currently on Trello Standard. We would like to test Trello Premium before upgrading.

The Billing page only shows “Upgrade”, which immediately asks us to pay for Premium. The “Try it free” flow redirects us back to the Workspace boards page and does not start a trial.

Could you please confirm whether this Workspace has previously used a Premium trial, and whether a Premium trial can be enabled for us?

Best regards,

Anastasiia

[Arkadiusz Wroblewski]

Hello @Anastasiia _Theia_ 

Please direct your Question to Billing Support Atlassian Support: Pricing, Billing, & Licensing | Atlassian

We are Community members and cannot inspect backend of your Billing History.

Best,

Arek🤠

[Anastasiia _Theia_]

Hi Arek,

Thanks a lot for pointing me in the right direction! I’ll contact Atlassian Billing Support.

Appreciate your help 😊

Best,
Anastasiia

[Arkadiusz Wroblewski]

Nothing to thanks. We are here to help each other :)